Why TechTotal?

We start with your business, not a product list.

You deal with me. Every single time.

No call centre, no ticket numbers, no being passed around. Just one person who knows your business.

A named contact

I keep notes on your setup, so nothing depends on anyone’s memory and you never explain things twice.

Clear terms

Most things run on a rolling basis, and there is a discount if you commit for longer. I never do multi-year agreements, and you always know where you stand.

Straight answers

No jargon, ever. I explain things clearly, and if I use a technical term I’ll say what it means.

Same problem

Different experience

Here’s how it tends to go elsewhere, and how it goes with me.

Email stops. Log a ticket and wait. Email stops. You message me and I already know your setup.

“Which platform do you want?” You guess. “Here’s what I’d use, and why.” No guessing.

Renewals roll over quietly. I review your costs and cut what you don’t use.

Before you choose anyone

Your IT provider checklist

Seven questions worth asking any provider, including TechTotal. Tick each one off to see how I’d answer.

0 of 7 asked

Will I deal with someone who knows my business?Yes. You deal with me, and I keep notes on your setup so nothing depends on anyone’s memory.Will you learn how my business works first?Always. I learn your business before I recommend anything.Does anything shape the advice you give me?I explain every recommendation.Is it rolling, or do I have to commit?Most things run on a rolling basis, with a discount if you commit for longer. I never do multi-year agreements.Will you explain things without jargon?Yes. If I use a technical term, I’ll say what it means.How often will you review what I’m paying for?Regularly. I review your package to keep costs down.Can I own my accounts and billing?Yes. For example, I can set up Microsoft 365 or Google Workspace and leave the billing with you.

That’s every box ticked. Ready for a straight conversation? Have a chat

Ready to get started? Let’s have a chat.

Tell me a little about your business and you’ll hear back from me personally, with clear next steps.

Let’s have a chat →